SHIPPING, TARIFFS & RETURNS
Beadazzle uses Canada Post for all our shipping. Free shipping always uses Expedited Tracked and Insured (up to $100) with Canada Post.
Shipping rates within Canada
| Area | Free shipping | Flat rate (orders $50+) | Orders under $50 |
|---|---|---|---|
| British Columbia | Over $99 | $9.99 | Canada Post rates at checkout |
| Alberta | Over $99 | $9.99 | Canada Post rates at checkout |
| Rest of Canada | Over $125 | $14.99 | Canada Post rates at checkout |
International
USA shipping is currently paused. Other countries ship by Canada Post or UPS, with rates calculated at checkout.
Curbside and in-store pickup are also available in Surrey, BC.
At Beadazzle, we actually carry the inventory you see online and most orders leave our showroom within 72 hours. In the rare instance that we have run out of something you ordered, we will refund that item and ship what is available. Please be aware that our showroom is closed Sundays and Mondays so orders placed during those times will be shipped on Wednesdays.
RETURNS
We all buy something because it's so pretty but it just doesn't go with anything once we get home. No worries, just bring it back, unopened, with the original receipt and you can exchange it for something else.
If you received the wrong item: You may return most new, unopened items within 30 days of delivery for a refund. Shipping costs are not refundable. We will also pay the return shipping costs if the return is a result of our error (i.e. you received an incorrect or defective item, etc.).
You should expect to receive your refund within 2-3 weeks of shipping your return. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (2 to 4 business days).
